๐Ÿ”’ Privacy Policy

Dexo Plus

Internet calling & dialer application  ยท  Package: com.dexoplus.dial.co

Last updated: September 5, 2026

This Privacy Policy explains how Dexo Plus ("we", "us", "the app") collects, uses, and protects your information when you use our internet (VoIP) calling and dialer application. By installing or using Dexo Plus, you agree to the practices described below.

1. Information We Collect

a. Account & registration (access-code based)

Dexo Plus does not collect your mobile phone number, and it does not use SMS/phone OTP to sign you in. You activate the app using an access code (opcode) provided to you by your service provider or reseller. To register and secure your calling session, the access code is associated with a device identifier and basic device information (see item d). We do not ask for your name or email address to register.

b. Contacts

With your permission, the app reads your device contacts so you can place calls to and identify people in your address book. Contact data is used to enable calling features and is not sold.

c. Microphone / call audio

The microphone is used only during a call to transmit your voice to the other party. See Section 4.

d. Device & technical information

Device model, operating-system version, app version, language, a device identifier (used to bind and validate your access code), and network/connection information used to route calls and diagnose problems.

e. Usage & diagnostics

Feature usage, crash logs, and performance data (via Firebase) to keep the app stable and improve it.

f. Advertising data

We show ads via Google AdMob, which may use your advertising identifier and limited device data to serve and measure ads.

2. Permissions and Why We Use Them

PermissionPurpose
Microphone (RECORD_AUDIO)Capture your voice during an active call.
Contacts (READ/WRITE_CONTACTS)Show your contacts to dial and, if you choose, save call contacts.
Phone state (READ_PHONE_STATE)Detect and manage call state (e.g., pause on an incoming cellular call).
Internet / Network / Wi-Fi statePlace VoIP calls and check connectivity.
Notifications (POST_NOTIFICATIONS)Notify you of incoming calls and messages.
Foreground service / Wake lockKeep calls connected and audio flowing while in a call.
Display over other apps / Full-screenShow the incoming-call screen over the lock screen.
Bluetooth / Modify audio settingsRoute call audio to headsets and manage volume.

You can revoke permissions any time in your device settings; some calling features may stop working without them.

3. How We Use Your Information

4. Calls & Audio

Dexo Plus places voice calls over the internet. Your voice audio is transmitted in real time to connect your call. We do not record or store the contents of your calls. We may keep basic call metadata (such as time, duration, and destination) for billing, troubleshooting, and abuse prevention.

5. Third-Party Services

We rely on trusted providers who process data under their own privacy policies:

6. How We Share Information

We do not sell your personal information. We share data only: (a) with the service providers listed above to operate the app; (b) to complete a call you initiate; (c) when required by law or to protect rights and safety; or (d) as part of a business transfer, with notice.

7. Data Retention

We keep personal data only as long as needed to provide the service and for legitimate legal, billing, and security purposes. When no longer required, data is deleted or anonymized.

8. Security

We use industry-standard measures (encryption in transit, access controls) to protect your data. No method of transmission or storage is 100% secure, but we work to safeguard your information.

9. Your Rights

Depending on your region, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. Contact us to exercise these rights.

10. Account & Data Deletion

Because Dexo Plus does not collect your phone number, name, or email address, there is no personal account profile to delete. To remove the app's access and any device-associated data (such as the device identifier linked to your access code), uninstall the app and/or email us to request deletion. We will process verified requests within 30 days, subject to legal and billing retention requirements.

11. Children's Privacy

Dexo Plus is not directed to children under 13 (or the minimum age in your country). We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "Last updated" date.

13. Contact Us

For any privacy questions or requests:

ยฉ 2026 Dexo Plus. All rights reserved.